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.. title: Support and Contact
.. slug: contact
.. date: 1970-01-01 15:00:00
.. description: Get help using Nikola, or contact us.
:Version: 7.5.1
.. class:: alert alert-info pull-right
.. contents::
Help and Support
================
1. A `mailing list`_, nikola-discuss on Google Groups exists.
2. There is an IRC channel: #nikola on Freenode. You can find many
developers and volunteers (users) there which are there to provide
help, if they are around and read your message. The channel is
`publicly logged <https://irclogs.getnikola.com/>`_.
3. You can also contact `@GetNikola <http://twitter.com/GetNikola>`_ on
Twitter.
4. If you are experiencing a bug, you should report it on GitHub (see
below).
Plugins and Themes
------------------
Plugins and Themes from the Indexes are not officially supported.
1. Ask the `mailing list`_, which may or may not work out.
2. You can also try the IRC channel if the theme/plugin is very popular.
3. Report an issue at the `plugins issue tracker`_ or at the `themes
issue tracker`_.
4. Contact the author of the plugin/theme. The name of the author of a
plugin is available in the ``.plugin`` and ``.py`` files. Tracking
down theme authors can be much harder due to how our architecture
works (but certainly is doable).
Report a Bug, Request a Feature
===============================
Bug reports should be sent to the `Issue tracker`_ at GitHub.
Feature requests should be sent to the or to the `Issue tracker`_ or to
the `mailing list`_, especially if they require further discussion.
Administrativia
===============
If you are in need of getting administrativia resolved, you may want
to e-mail info@getnikola.com and therefore contact the people behind the
project. Note that this email **may not** be used for support matters.
Messages are forwarded to all three administrators, the names and
personal addresses (if you need to contact them personally) of you can
find below.
Administrators
--------------
.. class:: table table-bordered
+----------------+-----------------+-----------+-----------------------+
| Name | GitHub Nickname | Location | E-mail |
+================+=================+===========+=======================+
| Roberto Alsina | ralsina | Argentina | roberto@getnikola.com |
+----------------+-----------------+-----------+-----------------------+
| Damián Avila | damianavila | Argentina | damian@getnikola.com |
+----------------+-----------------+-----------+-----------------------+
| Chris Warrick | Kwpolska | Poland | chris@getnikola.com |
+----------------+-----------------+-----------+-----------------------+
.. _mailing list: http://groups.google.com/group/nikola-discuss
.. _Issue tracker: https://github.com/getnikola/nikola/issues
.. _plugins issue tracker: https://github.com/getnikola/plugins/issues
.. _themes issue tracker: https://github.com/getnikola/nikola-themes/issues
|
