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diff --git a/docs/getting-help.txt b/docs/getting-help.txt new file mode 100644 index 0000000..9cad1b3 --- /dev/null +++ b/docs/getting-help.txt @@ -0,0 +1,75 @@ +.. title: Help, Bugs, Contact +.. slug: contact +.. date: 1970-01-01 15:00:00 +.. description: Get help using Nikola, or contact us. + +:Version: 6.3.0 + +.. class:: alert alert-info pull-right + +.. contents:: + +Help and Support +================ + +1. A `mailing list`_, nikola-discuss on Google Groups exists. +2. There is an IRC channel, #nikola on Freenode. You can find many + developers and volunteers (users) there which are there to provide + help, if they are around and read your message. +3. You can also contact `@GetNikola <http://twitter.com/GetNikola>`_ on + Twitter. +4. If you are experiencing a bug, [1]_ you should report it on GitHub (see + below). + +Plugins and Themes +------------------ + +Plugins and Themes from the Indexes are not officially supported. + +1. Ask the `mailing list`_, which may or may not work out. +2. You can also try the IRC channel if the theme/plugin is very popular. +3. Report an issue at the `plugins issue tracker`_ or at the `themes + issue tracker`_. +4. Contact the author of the plugin/theme. The name of the author of a + plugin is available in the ``.plugin`` and ``.py`` files. Tracking + down theme authors can be much harder due to how our architecture + works (but certainly is doable). + +Report a Bug, Request a Feature +=============================== + +Bug reports should be sent to the `Issue tracker`_ at GitHub. + +Feature requests should be sent to the or to the `Issue tracker`_ or to +the `mailing list`_, especially if they require further discussion. + +Administrativia +=============== + +If you are in need of getting administrativia [2]_ resolved, you may want +to e-mail info@getnikola.com and therefore contact the people behind the +project. Note that this email **may not** be used for support matters. +Messages are forwarded to all three administrators, the names and +personal addresses (if you need to contact them personally) of you can +find below. + +Administrators +-------------- + ++----------------+-----------------+-----------+-----------------------+ +| Name | GitHub Nickname | Location | E-mail | ++================+=================+===========+=======================+ +| Roberto Alsina | ralsina | Argentina | roberto@getnikola.com | ++----------------+-----------------+-----------+-----------------------+ +| Damián Avila | damianavila | Argentina | damian@getnikola.com | ++----------------+-----------------+-----------+-----------------------+ +| Chris Warrick | Kwpolska | Poland | chris@getnikola.com | ++----------------+-----------------+-----------+-----------------------+ + +.. [1] `As defined on Wikipedia. <http://en.wikipedia.org/wiki/Software_bug>`_ +.. [2] `administrative matters <http://en.wiktionary.org/wiki/administrativia>`_ + +.. _mailing list: http://groups.google.com/group/nikola-discuss +.. _Issue tracker: https://github.com/getnikola/nikola/issues +.. _plugins issue tracker: https://github.com/getnikola/plugins/issues +.. _themes issue tracker: https://github.com/getnikola/nikola-themes/issues |